Track your performance
FOCAS is a “digital suggestion box” that allows your customers and users to provide real time feedback to you from within your branch or outlet. This information is immediately fed into the system and available to you on your screen.
Real time
Real time feedback enables you to react immediately and address mishaps
Performance
You can view performance of branches, regions and even individual agents
Team
Access It’s a handy score to help assess your teams
Education
Transport
Finance
Hospitality
Assess the impact of your instructors and facilities on those most affected by it
Use Focas to assess customers and get instant feedback using your services.
Measure the quality of service of your customers from each of your outlets
Get feedback on what your customers using your facility
How does Focas work
Works for you
FOCAS is built to work for all companies across the service industries
Real time feedback
FOCAS provides instant feedback and results to guide decision making
The right measures
Our customizable metrics elicit the right information for your particular purpose
It’s personal
Our team is on hand to provide dedicated response and guidance at every step